Search found 34 matches

by JPReilly
Thu Jun 26, 2025 8:36 am
Forum: Nexpart
Topic: Ordering down
Replies: 2
Views: 39

Re: Ordering down

Seems to be working now
by JPReilly
Thu Jun 26, 2025 4:25 am
Forum: Nexpart
Topic: Ordering down
Replies: 2
Views: 39

Ordering down

Nexpart is having some issues this morning. You can transfer parts into Mitchel but can not order once transferred. You can order from within Nexpart.
by JPReilly
Wed Jun 25, 2025 7:39 am
Forum: Scheduler
Topic: Scheduler Options - Holidays
Replies: 4
Views: 5269

Re: Scheduler Options - Holidays

In your example of week view. Is there any way to change the color of the blocks on a holiday? That gray is barely noticeable. If your busy and the customer is scheduling in advance for there next appointment its easy to over look that day. I normally go through and add them as shop events. Or maybe...
by JPReilly
Fri Jun 06, 2025 7:00 am
Forum: Nexpart
Topic: Nexpart Tires
Replies: 10
Views: 396

Re: Nexpart Tires

And thank you for fixing the other issues!!
by JPReilly
Fri Jun 06, 2025 7:00 am
Forum: Nexpart
Topic: Nexpart Tires
Replies: 10
Views: 396

Re: Nexpart Tires

Separate issue related to Nexpart Tires. I spoke to someone there about it but will share the screen shot here also. When we transfer tires to Manager it does not categorize them as a tire. The circled box should be checked so that the system applies the tire pricing matrix and adds disposal fees.
by JPReilly
Wed May 28, 2025 11:21 am
Forum: Nexpart
Topic: Nexpart Tires
Replies: 10
Views: 396

Re: Nexpart Tires

On that particular order they were all ordered at the same time. And the order did go through to both places. But it acts the same way if the tires are ordered independently.
by JPReilly
Wed May 28, 2025 9:41 am
Forum: Nexpart
Topic: Nexpart Tires
Replies: 10
Views: 396

Re: Nexpart Tires

Ok. Here are some tires we ordered today. You can see that they do not turn blue when ordered. And do not show up in the POs from the Order screen. But do show up in the list of all POs. You can see the PO directly below ref Street it was ordered from the same Repair order. Not sure why it says "Res...
by JPReilly
Wed May 28, 2025 4:18 am
Forum: Nexpart
Topic: Nexpart Tires
Replies: 10
Views: 396

Re: Nexpart Tires

We are ordering from Nexpart Multiseller through Manager. Doesn't matter what tire vendor within Nexpart. We use NTW, ATD and TRWholesale. I did notice that it creates a PO that shows up if I click on the PO button up top but does not show up if I click on the View PO button at the bottom of the ord...
by JPReilly
Wed May 28, 2025 4:11 am
Forum: Technical Issues
Topic: Switching vehicle on order
Replies: 8
Views: 313

Re: Switching vehicle on order

Are you updated to 9.2.0.4602? When we did that update it fixed that issue
by JPReilly
Fri May 23, 2025 7:24 am
Forum: Nexpart
Topic: Nexpart Tires
Replies: 10
Views: 396

Nexpart Tires

Not sure if this is something that can be fixed on your guys end or Nexpart end. With there new tire catalog when you transfer tires or it does not label them as a tire for the pricing matrix. It also does not create a PO or turn blue when you order tires.
by JPReilly
Fri May 16, 2025 5:15 am
Forum: Technical Issues
Topic: Switching vehicle on order
Replies: 8
Views: 313

Re: Switching vehicle on order

Thank you for the quick response.
by JPReilly
Thu May 15, 2025 9:40 am
Forum: Technical Issues
Topic: Switching vehicle on order
Replies: 8
Views: 313

Switching vehicle on order

Since the last update to 9.2 (could have been happening with 9.1 but only was on 9.1 for a couple weeks ) if we try to change vehicles on a order we get an error "invalid operation exception" . Here are the details of the error if they help. System.InvalidOperationException: Missing TableMapping whe...
by JPReilly
Tue May 06, 2025 11:09 am
Forum: ProSpect
Topic: Prospect App Updates?
Replies: 7
Views: 6857

Re: Prospect App Updates?

Also patiently waiting for the update! Would be happy to be a beta tester also.
by JPReilly
Wed Dec 18, 2024 8:41 am
Forum: SE News
Topic: Manager SE 9.1 Job View release
Replies: 38
Views: 125098

Re: Manager SE 9.1 Job View release

I have found with #1 on my list that if I drag and drop the different jobs to a new order it does separate them. Not exactly a fix but better then retyping the jobs.
by JPReilly
Thu Dec 12, 2024 8:29 am
Forum: SE News
Topic: Manager SE 9.1 Job View release
Replies: 38
Views: 125098

Re: Manager SE 9.1 Job View release

I would also like that change! While were at it I have a couple other issues/bugs with the update. 1. When you add multiple revisions it puts them all under the same job. 2. I don't like how it auto fills the job title in on non canned jobs. Wouldn't be bad if it was just a couple words but it fills...
by JPReilly
Thu Mar 14, 2024 4:40 am
Forum: MessageCenter
Topic: Not sharing Invoice
Replies: 7
Views: 7123

Re: Not sharing Invoice

So it seems to not be working for just one customer? Not sure what's up but can deal with that. Is there a way to text multiple revisions at once? We use the revisions tabs to create multiple estimates for a car after we look at it. And its very clunky to send the customer 3 text each with a differe...
by JPReilly
Thu Mar 14, 2024 4:18 am
Forum: MessageCenter
Topic: Not sharing Invoice
Replies: 7
Views: 7123

Re: Not sharing Invoice

We are having the same issue again today. What did you do to resolve it? Tried restarting Mitchell and the computer with no luck!
by JPReilly
Tue Jan 30, 2024 6:48 am
Forum: ProSpect
Topic: Auto Add DVI to Order
Replies: 1
Views: 4209

Auto Add DVI to Order

Is there a way to auto add a DVI to every order? Or include it with a canned job? Would be nice to add an oil change to a ticket and it loads the DVI to it also. Also a way to add a labor time to each DVI?
by JPReilly
Wed May 03, 2023 9:35 am
Forum: Parts + Ordering
Topic: Link PO to Customer
Replies: 3
Views: 7715

Re: Link PO to Customer

We use revisions to order parts ahead of time for jobs.... normal process is to open est from schedule, transfer rev and order parts... In this case customer had car in shop and we couldn't get tires same day so she picked car up and then called next day to order the tires... so I ordered them from ...
by JPReilly
Wed May 03, 2023 8:59 am
Forum: Parts + Ordering
Topic: Link PO to Customer
Replies: 3
Views: 7715

Link PO to Customer

Is there a way to link POs to a customer? Real world example - We ordered a tire in a revision with no open repair order/estimate. Forgot to put customer name in PO (our fault and clearly where the problem is). On the PO is shows what estimate # the PO goes to. But if there is no estimate started it...

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