"My question is did this customer just R&R the Valve Body if so how much time did it take after the Transaxle was removed? I am just not sure Valve Body should only be replaced as part of an Overhaul." We weren't looking for a specific labor time for Valve Body R&R, it was something we noticed as w...

We were recently estimating a job on a 2001 Acura MDX. Looking through the transmission labor options there are a number of items we noticed that may be....questionable? First, the valve body replacement shows labor at 1.3. You'd have to be a super tech in order to accomplish that with this transmis...

Each report has a mission to summarize data or detail out transactions in order to answer a question. To narrow it down to "transmissions" requires some kind of key; category? part or description? Here's a couple ideas: 1. F4 Find History - use the Word Search filed for '48RE' [TIP: skip Dodge as s...

We're a transmission shop that uses Shopkey Professional SE. I'd love to be able to do a search for a particular transmission. For example, if I want to search for all the ROs that used a Dodge 48RE, Id' normally type in the F4 fields for a 'Dodge' 'R2500' pickup. Problem is, it will show me ALL Dod...

Are there any updates on this issue? We use ATF as our part # for bulk transmission fluid and get tired of having to manually put in the vendor each time. We would rather it just be saved with the inventory parts list so that everything comes up when i type in ATF <TAB>

Yup, I've been abbreviating them in the meantime.

I'd still like to be able to run this referral report for a time period instead of overall , like a monthly basis report.

I'm working with 2 active ROs that haven't been posted yet. I put in the referral source as I'm creating the R.O. and then go to put in vehicle info, etc. The referral info doesn't save. I'll go back into an active R.O. and put in the referral source but they won't save, it stays blank. I"ve learned...

My report for Referral-Marketing is very incomplete. I run this report monthly to see who I need to thank for a recent referral. I've noticed that at least 3 of my largest referral shops are not showing up anywhere in the report. I double-checked one of my customers that was just recently referred t...

I have a few customers who have called us asking how to change their login email address for OwnerAutoSite.com; I"ve also logged in and cannot find where to change the email address.

Where/How can this be done? thanks.

We had a '96 Acura brought to us that would not set 3 monitors (O2, CAT and EGR). We saw that it had multiple problems from the get go. Coolant temp would max only at about 160, so we replaced the thermostat to make sure it could go into closed loop and run the other monitor tests. We also were able...