Had my workstation show a red X thru the entire screen today. I copied the error details, pressed ok then had another error message show up with a different error. Copied both error details to a word document. This is the second error details, first one is 45 pages long (can email). Windows 7 Profes...

Noticed here since 7.5 we can not make it a full week without the system crashing due to memory error, usually happens during the day Wednesday on the server and workstation. We shut off the computers for the weekend, fresh start Monday and it takes a very long time for the computers to be up and ru...

I was asked about computers when on the phone with tech, the oldest computer here is within 5 years but all are on minimum windows 7. Management would rather have newish equipment then the hassle of a crash/data loss or slow operation. I have been watching the progress on the rollout of V7, I was wa...

Well this is the first I have heard of that. Last conversation I had with anyone at Mitchell (another issue) I asked about the new version. They asked if I use the scheduler, I said barely, we had a paper copy that we use, I was told the new version is not required. Is there some method of being ale...

Using version 6.6.14, tried manual program update, no updates available. Can not enter a 2016 F150, 2016 E450, 2016 Ram anything other than Promaster or several other new vehicles. It is now March of 2017, have I missed an update? Or do we have to switch to version 7xx for newer vehicles?