thank you. I really appreciate the help. I understand about the third party software, but I also dont see the problem or liability with telling how to let mitchell through a firewall. whichs seems you have done here but took some hoops to get there.

We had a small level intrusion on our pc. So we upgraded our virus protection and Mitchell isnt working properly. Tech support as always wont help if its on our end. LAME. but i can understand. barely. I am 98% of the I.T. guy here at the shop. if I need to repair my end. I need to know the specific...

wait. thats what im on here looking for. what was the fix??? mitchell just turned off the firewall on mine. thats not a real fix.