Ok - This one has me stumped (again). I've attached this to the old post, because it's the same vehicle... Customer returned to state that periodically, when they go out into their driveway and open the driver's door...the wipers come on. If I didn't see it myself, I would have thought the customer ...

We put the pigtail in, and the system tests fine! No battery light...thanks for the input, all!

DARRAH

Battery light is illuminated consistently. Alternator tests fine under load or otherwise. No corrosion on wires leading to alternator or attached voltage regulator. Battery holding charge, no corrosion, and tests fine.

This one has me stumped. Any advice?

DARRAH

Is there a method for requiring that the vehicle's VIN be entered prior to invoicing?

DARRAH

Diagnosis - Damaged valve body. Customer opted to have transmission rebuilt. Well...we tried, didn't we?

Thanks for your advice!

DARRAH

Thanks! I was afraid of that. My lube tech used a pocket scanner, wrote the code down, and the customer drove away, waiting for my call...
If we diagnose and determine that the TCM DOES need to be replaced...does anything need to be flashed or reprogrammed at the dealership?
(ya think?)


DARRAH

Customer towed his vehicle in thinking he blew his transmission on the expressway. Truth is, he blew his pressure line, and drove it until he had lost all fluid. Can't be sure if damage was caused to the transmission. Code present is P0700 (Transmission Control - Internal) We fixed the line, filled ...

My hair will soon be restored...I guess it pays to look a little green, as long as you get the right answers! Thanks for the url!


DARRAH

Have been pulling out my hair trying to find a headlight motor for a 1986 Pontiac Fiero Headlight Motor - Driver's Side.

Any ideas?


DARRAH

Thanks for the info, all! I've bookmarked that web address!

DARRAH

Any suggestions on how to go about finding a rear engine cover plate for a 1999 Ford Escort with a 2.0? I can't believe how difficult this has been to find, and I don't know where else to look. We've exhausted efforts in contacting more than a dozen area salvage yards, even searched Ebay, and called...

The manufacturer told us that this is not an interference motor, and base on our diagnosis, there is an internal issue, probably spun bearing or damaged crank. We're replacing the motor for the customer instead of going on the clock and taking this one apart.


DARRAH

Although the work isn't completed yet, our technician discovered what he called a "hard spot" on the crank, where the engine won't turn over, and it can't be moved with a breaker bar. The car runs (rough) and starts fine otherwise... All of his diagnosis led him to a need to see under the timing cov...

Cylinder pressure tests fine, car still runs very rough...enough to stall. We've checked secondary resistance on the coil packs (roughly 5.72 Kohm), but is there a way to test them to eliminate them as a possibility (or condemn)? Also - what about a MAP Sensor or Ignition module...are these parts th...

Is there a way to determine if the timing chain on this application has jumped time without taking the front cover off?


DARRAH

Ok...it's working well to mark the appropriate recommendations as printed so I can print my report. Is there a simple way to clear all the followups in my database, or do I have to remember to clear them one at a time as I make the phone call?

DARRAH

Tim, That was the tip I needed to hear, Thanks! Yes - this has quickly become our FAVORITE custom report...is making our followup marketing very exciting, and immediately began showing results. It's scary to realize how much money is left "on the table" because we sometimes neglect to make a simple ...

Is there a way to mark followups as printed without actually printing them? I used to print labels so I could go back into the customer/vehicle record one at a time to make followup calls on recommendations...then someone showed me the "Recommendations that have had followup contact" report add-on.....

Can't be eating Hero Cookies...all too often, I end up eating Crow, and it fills me up...

You've got that right, Steven!