Thanks Tim, and I look forward to the change if and when possible.

Have a great day

Tim We like to reward our techs by giving them the work if they find it and the customer comes back for the recommended. If you look back at history and "assume" tech A found the work just because he did 1 job out of 5 things found. Then what may have happen was maybe the tech that found the work we...

Anybody know how you can tell by pulling up a old work order who recommended the work (so you know what tech to give it to) and who wrote it (so you can give credit to the right service writer)?

The only way I see now is pulling the paper work.