Search found 8 matches
- Wed Apr 15, 2015 10:05 am
- Forum: Reports + Printing
- Topic: Revenue by GL Code Question after 6.5.54 Update
- Replies: 4
- Views: 3582
Re: Revenue by GL Code Question after 6.5.54 Update
Yes, I will.
- Wed Apr 15, 2015 5:55 am
- Forum: Reports + Printing
- Topic: Revenue by GL Code Question after 6.5.54 Update
- Replies: 4
- Views: 3582
Re: Revenue by GL Code Question after 6.5.54 Update
After doing some more checking, it appears the Revenue by GL Code figured the Sales Tax wrong on the report, all Sales Taxes are correct in Posted Order Report. Just curious as to why? We have always used this report to check our figures weekly and have never had this problem before.
- Tue Apr 14, 2015 1:02 pm
- Forum: Reports + Printing
- Topic: Revenue by GL Code Question after 6.5.54 Update
- Replies: 4
- Views: 3582
Revenue by GL Code Question after 6.5.54 Update
Just ran a Revenue by GL Code report and it was off on Sales Tax by minus .08 cents - it read $xxx.70. Ran a Posted Orders for the same period and it had the correct Sales Tax of $xxx.78. Have not had this problem before, just wondering if anyone else has had this occur?
- Mon Dec 01, 2014 8:13 am
- Forum: Database + Settings
- Topic: Phone # With New/F6 Key Different?
- Replies: 7
- Views: 4246
Re: Phone # With New/F6 Key Different?
I have a customer chosen who when pulling up the name by F6, that it shows the second phone number from their phone list. 1st and 3rd number are chosen for display on WIP. Would you like to see it on my machine? Thanks, Gordon
- Mon Dec 01, 2014 7:56 am
- Forum: Database + Settings
- Topic: Phone # With New/F6 Key Different?
- Replies: 7
- Views: 4246
Re: Phone # With New/F6 Key Different?
That's what seems odd, because it's not the first number. It's kinda like random.
- Mon Dec 01, 2014 7:28 am
- Forum: Database + Settings
- Topic: Phone # With New/F6 Key Different?
- Replies: 7
- Views: 4246
Re: Phone # With New/F6 Key Different?
He was pulling the information up by last name, not by phone number.
- Tue Nov 25, 2014 9:37 am
- Forum: Database + Settings
- Topic: Phone # With New/F6 Key Different?
- Replies: 7
- Views: 4246
Phone # With New/F6 Key Different?
Just noticed today, service advisor brought it to our attention, that when using the new ticket (F6) key the phone number shown on the screen is not the phone number(s) selected in the customer tab. For example, customer has 3 phone numbers - 2 numbers are marked with (x) to show up on WIP screen, b...
- Mon Jul 14, 2014 6:12 am
- Forum: Reports + Printing
- Topic: Which Reports Do You Run?
- Replies: 11
- Views: 6889
Re: Which Reports Do You Run?
We use Posted Orders & Posted Order Details daily to check number of LOF's performed and to check and make sure we have everything in right account classes. We also daily check Tech Productivity to make sure technicians are being put in and Sales Summary Yearly or Monthly to check where we are at du...