We updated our standard labor rate and it works just fine. But, we have a different rate for BMW &Volvo and it shows as the standard labor rate. How do I change it?

Thanks for your help. One last thing...how do I contact tech support

I followed your instructions and when we went back to parts ordering, the parts are still there and tagged. I did click 'Show Parts needed'

Ours is 'Manager SU 5.9.5.211'

Actually, we may be using Manager rather then Plus. How can I tell for sure? Top left corner says 'M+ Manager'

Yes, I am refering to the 'parts catalog' button inside of Manager Plus

We have Manager Plus. My boss just doesn't like to use the printer. So we use Repair Orders that are carbon . We do estimates on this system and order parts through the 'First Call' tab, but when we write up the bill, we refer to the receipts that came with the parts. When I first started here, he h...

What types of changes? My boss is old school. We use this Mitchell Manager for estimates and ordering parts. We write work orders by hand. Our big issue is that we can not figure out whether or not we have ordered a part. We always end up calling O'reilly's to ask if a part order came through.

We just installed 'Management software update for version 5.9 only' that was recently mailed to us. Why wouldn't we have recieved 6.4?

We have 5.9, how do we get 6.4 ?

We can NOT tell whether or not we have ordered a part. We have to clear tags to order additional parts.This is very FRUSTRATING!! We end up calling O'reilly's to check if we have ordered. There has to be an easier way, We waste alot of time doing this & TIME IS MONEY !!!

We are having trouble figuring out if we have ordered a part or not. We have to call O'Reilly's and ask if the part order was sent. How can we visibly see if the part has been ordered?

Okay, got it. Issue now is that I would like to add a parts distribtor (Bumper to Bumper) and there's no 'aftermarket catalog support' for them.

How do I get to the home screen?

I went through the steps above ,however, when I got to 'toggle catalog availability' , I couldn't click on it.

I can not figure out how to add a new shortcut button for a vendor