Search found 23 matches
- Mon Jan 15, 2018 2:48 pm
- Forum: Scheduler
- Topic: Scheduler Window
- Replies: 3
- Views: 7216
Re: Scheduler Window
Just to be clear, Manager WIP screen sticks, it's just the scheduler window and related stuff that doesn't stick.
- Mon Jan 15, 2018 2:27 pm
- Forum: Scheduler
- Topic: Scheduler Window
- Replies: 3
- Views: 7216
Scheduler Window
This may have been discussed before but I was unable to find anything after a search. When we open the scheduler (doesn't matter what computer we are on) we have to re-size the window of the scheduler each day so we are able to see everything. Also, when making an appointment, when selecting the veh...
- Thu Jul 06, 2017 6:29 am
- Forum: Scheduler
- Topic: Scheduler E-Mail Address
- Replies: 18
- Views: 23730
Re: Scheduler E-Mail Address
Email field is viewable on an existing customer but not yet editable. If you are using Report Pro to print Invoices, you can be prompted for email addresses by selecting the prompt setting in setup. OK. That's what I was getting at. Not able to edit existing customer's email. Hopefully that will co...
- Thu Jun 29, 2017 8:10 am
- Forum: Scheduler
- Topic: Scheduler E-Mail Address
- Replies: 18
- Views: 23730
Re: Scheduler E-Mail Address
I'm on 7.1.7 and not able to add an email address in the scheduler window. Am I missing something?
- Mon Mar 27, 2017 10:32 am
- Forum: Database + Settings
- Topic: Email Column in Customer List
- Replies: 2
- Views: 2487
Re: Email Column in Customer List
Good to know. Thanks so much!
- Mon Mar 27, 2017 9:41 am
- Forum: Database + Settings
- Topic: Email Column in Customer List
- Replies: 2
- Views: 2487
Email Column in Customer List
We are trying to collect email addresses from our customers for CRM. When looking up a customer to schedule an appointment for example, the customer list shows just about everything except their email address in that list. Is there a setting to make this display when the lookup list appears, so if i...
- Fri May 27, 2016 7:55 am
- Forum: Technical Issues
- Topic: Back Up Monitor Aplication
- Replies: 14
- Views: 9173
Re: Back Up Monitor Aplication
I'm having the same issue since my PC updated to Windows 10. Any known fix for this yet?
- Tue Apr 05, 2016 6:14 am
- Forum: Technical Issues
- Topic: SHOPSTREAM EXTENSIBLE FRAMEWORK HAS STOPPED WORKING
- Replies: 19
- Views: 12463
Re: SHOPSTREAM EXTENSIBLE FRAMEWORK HAS STOPPED WORKING
We had the same issue first thing this morning but eventually was able to get up and running. Not sure if it was something on our end or at Mitchell.
- Wed Dec 02, 2015 1:02 pm
- Forum: Technical Issues
- Topic: Server Question
- Replies: 9
- Views: 7658
Re: Server Question
Your server will likely be your main computer that currently hosts the manager program. Networking is fairly easy. We used cat6 cable but cat5 is fine. You may be able to network them using wifi but since we are hard-wired, I can't speak for how well that works. Hope this helps.
- Fri Aug 28, 2015 6:44 am
- Forum: Database + Settings
- Topic: Date of Manufacture
- Replies: 7
- Views: 5310
Re: Date of Manufacture
Not trying to hijack the thread here, but is it possible to prevent that field from auto populating to the current date when adding a new vehicle to a customer's record?
- Fri Aug 14, 2015 9:48 am
- Forum: Database + Settings
- Topic: Start as RO When Converted From Scheduler?
- Replies: 4
- Views: 3726
Re: Start as RO When Converted From Scheduler?
That sounds great. I look forward to the new scheduler!
- Thu Aug 13, 2015 12:19 pm
- Forum: Database + Settings
- Topic: Start as RO When Converted From Scheduler?
- Replies: 4
- Views: 3726
Re: Start as RO When Converted From Scheduler?
Thank you for the information. Is it possible to make this a enhancement request as an option?
- Thu Aug 13, 2015 6:45 am
- Forum: Database + Settings
- Topic: Start as RO When Converted From Scheduler?
- Replies: 4
- Views: 3726
Start as RO When Converted From Scheduler?
Maybe I'm missing a setting somewhere but I can't find it. Here's the situation...I have a customer listed in the scheduler, they come in and I double click on their name in the scheduler to convert to a RO. When I do this, it converts to an Estimate first. Is it possible that when you double click ...
- Fri Jul 03, 2015 6:42 am
- Forum: Database + Settings
- Topic: Merging 2 vehicles together
- Replies: 9
- Views: 8071
Re: Merging 2 vehicles together
i use an ez method. for the same car under the same name. Write down the correct license plate number. I find the car with the least amount of history. i change the plate on this vehicle to "wrong1" the car with the most history I make the plate "right1". Go into the history of "wrong1" and unpost ...
- Mon Jun 08, 2015 9:50 am
- Forum: Database + Settings
- Topic: Method To Flag A Customer
- Replies: 12
- Views: 9478
- Thu Apr 09, 2015 6:42 am
- Forum: Tips + Ideas
- Topic: Scanner Fee
- Replies: 22
- Views: 14527
Re: Scanner Fee
We do it the same way, Ric.
- Thu Apr 09, 2015 6:32 am
- Forum: Database + Settings
- Topic: Parts & Labor Category Validation?
- Replies: 5
- Views: 4468
- Tue Jan 13, 2015 12:16 pm
- Forum: Reports + Printing
- Topic: Invoice Changed With 6.5.49 Update
- Replies: 14
- Views: 10322
Re: Invoice Changed With 6.5.49 Update
No problem. Just sent them to you via email.
- Tue Jan 13, 2015 9:56 am
- Forum: Reports + Printing
- Topic: Invoice Changed With 6.5.49 Update
- Replies: 14
- Views: 10322
Re: Invoice Changed With 6.5.49 Update
Just sent you an email. Thank you.
- Tue Jan 13, 2015 6:16 am
- Forum: Reports + Printing
- Topic: Invoice Changed With 6.5.49 Update
- Replies: 14
- Views: 10322
Re: Invoice Changed With 6.5.49 Update
Do you need it printed on our pre-printed form? Also, should I scan it and send as a pdf or what do you prefer?