That's the problem. The database has been established through decades of Mitchell use. Not able to change the individual descriptions without altering all of the numbers already entered. I guess I struggled to explain the situation so it could be understood. Thanks for the suggestions . . the system...

Yes, that is correct. I can choose which one shows up on the RO . . I just can't choose which one shows up as my default when I am gathering information from the customer when they are dropping off their vehicle. That requires a click and password to open the listing we have designated as Cell/Mobil...

Wouldn't it be smart for Mitchell to allow us to designate which phone numbers we want to designate a defaults? If we have any sort of a database built up from years of using Mitchell, we can't just go in and alter the headings without it being a major cluster . . I would guess less than 10% of my c...

I am in touch with John via email to try and get some resolution to this issue . . Thank you!

Using the Inv w/o Hours template . . the same one we were using on 5.9

We just upgraded all the computers in the shop to SE from Manager 5.9 . . I hate (cannot stress this enough) HATE the font and format of the new invoices. As an independent garage we have always prided ourselves in readable, legible, understandable invoices to set ourselves apart from the dealership...