Search found 7 matches
- Tue Apr 26, 2016 2:29 pm
- Forum: Parts + Ordering
- Topic: FirstCall Shutting Down Manager?
- Replies: 35
- Views: 25725
Re: First call shutting down mitchell
im not sure if this is still being worked on. I have run the update several times from m1files and it still shuts me down....a lot as first call is one of my first calls.
- Tue Apr 26, 2016 9:13 am
- Forum: Tips + Ideas
- Topic: Recommendations In Workflow - Not?
- Replies: 19
- Views: 11697
Re: Recommendations
reviving recommendation and revision......For those of us in the CRM program there is an automatic email that is sent to the customer for vehicle recommendations but not revisions.....and Im not sure about the rest of you...I use my revisions as recommendations. "hey we found this. It will take this...
- Fri Oct 09, 2015 5:53 am
- Forum: Reports + Printing
- Topic: Warranty Repairs - No Report?
- Replies: 11
- Views: 8837
Re: Warranty Repairs - No Report?
Ok since I originally posted this TOPIC...I have major vendors that pay not only my part, but 100% of my labor charge TO THE CUSTOMER......So for instance., I replace a wheel bearing. the part cost is $85.00 we get the that back as a credit. and then the labor charge to the customer was $230.00 we g...
- Tue Jan 27, 2015 5:42 am
- Forum: Reports + Printing
- Topic: Warranty Repairs - No Report?
- Replies: 11
- Views: 8837
Warranty Repairs - No Report?
So... We offer warranties on parts and labor for 12/12 like a lot of shops. I'm a new manager at this shop. (5months). And new to the Mitchell setup. The crew here will bill out the part and the labor on the customer repair order at the price the customer originally paid for the job. and then discou...
- Wed Jan 14, 2015 8:05 am
- Forum: Database + Settings
- Topic: Setup for invoice not to post unless a tech is on the ro
- Replies: 4
- Views: 2829
Re: Setup for invoice not to post unless a tech is on the ro
I should reiterate. the message comes up with sometimes 3 different messages, like estimate is not the same as invoice and , no lic plate number. I was hoping for a message that would pop up by itself. to stop my writers from just bypassing that message...but I am seeing that it is not possible righ...
- Wed Jan 14, 2015 7:46 am
- Forum: Database + Settings
- Topic: Setup for invoice not to post unless a tech is on the ro
- Replies: 4
- Views: 2829
Re: Setup for invoice not to post unless a tech is on the ro
Yeah...I checked those first and they are already cked, and it still allows a print to go through with out a warningricmorin wrote:There are no warnings for Posting, only Printing an Invoice. With the following selected, you'll get a warning during the Print stage.
- Wed Jan 14, 2015 5:55 am
- Forum: Database + Settings
- Topic: Setup for invoice not to post unless a tech is on the ro
- Replies: 4
- Views: 2829
Setup for invoice not to post unless a tech is on the ro
Hey folks. Using 6.5 and I am having a hard time figuring out how to prevent an RO from posting if there is not a technician assigned, and or writer assigned. If anyone can help me. I would greatly appreciate it.