Search found 7 matches

by mestude
Tue Apr 26, 2016 2:29 pm
Forum: Parts + Ordering
Topic: FirstCall Shutting Down Manager?
Replies: 35
Views: 25725

Re: First call shutting down mitchell

im not sure if this is still being worked on. I have run the update several times from m1files and it still shuts me down....a lot as first call is one of my first calls.
by mestude
Tue Apr 26, 2016 9:13 am
Forum: Tips + Ideas
Topic: Recommendations In Workflow - Not?
Replies: 19
Views: 11697

Re: Recommendations

reviving recommendation and revision......For those of us in the CRM program there is an automatic email that is sent to the customer for vehicle recommendations but not revisions.....and Im not sure about the rest of you...I use my revisions as recommendations. "hey we found this. It will take this...
by mestude
Fri Oct 09, 2015 5:53 am
Forum: Reports + Printing
Topic: Warranty Repairs - No Report?
Replies: 11
Views: 8837

Re: Warranty Repairs - No Report?

Ok since I originally posted this TOPIC...I have major vendors that pay not only my part, but 100% of my labor charge TO THE CUSTOMER......So for instance., I replace a wheel bearing. the part cost is $85.00 we get the that back as a credit. and then the labor charge to the customer was $230.00 we g...
by mestude
Tue Jan 27, 2015 5:42 am
Forum: Reports + Printing
Topic: Warranty Repairs - No Report?
Replies: 11
Views: 8837

Warranty Repairs - No Report?

So... We offer warranties on parts and labor for 12/12 like a lot of shops. I'm a new manager at this shop. (5months). And new to the Mitchell setup. The crew here will bill out the part and the labor on the customer repair order at the price the customer originally paid for the job. and then discou...
by mestude
Wed Jan 14, 2015 8:05 am
Forum: Database + Settings
Topic: Setup for invoice not to post unless a tech is on the ro
Replies: 4
Views: 2829

Re: Setup for invoice not to post unless a tech is on the ro

I should reiterate. the message comes up with sometimes 3 different messages, like estimate is not the same as invoice and , no lic plate number. I was hoping for a message that would pop up by itself. to stop my writers from just bypassing that message...but I am seeing that it is not possible righ...
by mestude
Wed Jan 14, 2015 7:46 am
Forum: Database + Settings
Topic: Setup for invoice not to post unless a tech is on the ro
Replies: 4
Views: 2829

Re: Setup for invoice not to post unless a tech is on the ro

ricmorin wrote:There are no warnings for Posting, only Printing an Invoice. With the following selected, you'll get a warning during the Print stage.
warnings.png
Yeah...I checked those first and they are already cked, and it still allows a print to go through with out a warning
by mestude
Wed Jan 14, 2015 5:55 am
Forum: Database + Settings
Topic: Setup for invoice not to post unless a tech is on the ro
Replies: 4
Views: 2829

Setup for invoice not to post unless a tech is on the ro

Hey folks. Using 6.5 and I am having a hard time figuring out how to prevent an RO from posting if there is not a technician assigned, and or writer assigned. If anyone can help me. I would greatly appreciate it.

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