We were wanting all the columns to be seen on the screen at one time and not change the font. I don't think what we are wanting can be done.
Thanks anyway.

What size screen is best to have all columns displayed when WIP is displayed.

Not to complicate... but: Enter the customer ID in the Statement Dialog,... then click on the Name button. The Rolodex will open showing the customer name and address associated with that ID. If you have typed the correct ID, click OK[/quote] thank you. this is how we will start looking up this info...

thank you.

Is there a way that you can remove a vehicle from a customer but keeping the vehicle information in the system

thank you for your help. will post separately next time.

I agree that is option would be a big asset

#1 - posting parts: when entering parts purchased for an RO allow the vendor, tech, invoice number remain the same on one after the other parts being posted. At the bottom right there is "save" and "done". Modify to allow data being entered to one RO by selecting "save". Termination of that listing ...

Here is an issue with not being able to use the customer ID option from this screen. There are many ways to make errors. For example In order to correctly locate a customer to retrieve a balance due statement it seems logical to go to the customer screen and locate the correct customer then the cust...

i guess its just a suggestion more than anything. thank you for your help.

thank you that is what i needed

Sorry the attachment didn't come through. See if this helps:
Customer issue/description of complaint (Customer needs oil change)
Detail list of service perform (changed oil, filter, etc) this is where I feel the labor amount needs to be not the work being requested.

when trying to print balance due statement for one particular customer neither block at the bottom right is highlighted. we must enter a customer # and still the only two possible selections are "all" or "cancel" until the "enter" key is selected then "ok" becomes select able. At that point you are ...

maybe this will help. If we could get the labor rate to post where our work performed was listed instead of work requested

the display doesn't flow well. the work the customer has requested has the total labor amount instead of the work that was performed.

the invoice we are using is "invoice stock paper w/o hours & parts

since our shop updated to 6.5.49 the invoice design is different. before the invoice design allowed shop to request repairs & summary dialogue of work performed with the total labor cost at the end of the created dialogue. presently the labor amount is placed just to the right of the requested work ...