We have 4 locations, and we all started using Social CRM with Mitchell. Email is obviously very important with this feature. We are up front with our customers regarding the benefit of this, however some of our employees are uncomfortable asking or just forget. Because of this we have been sluggish ...

Thanks for all the replies. We will try using the DOT in the description going forward.

Read an article that within the next few years tire registration may become mandatory. It would be nice to have an area to type in DOT registrations for tires in the event this happens. It would also be beneficial to be able to search for registered DOT numbers sold in the event of a recall. We have...

Ric,

Just noticed that. Thanks!

I apologize if this has been discussed before, but I could not find an answer on the forums. Is there a way to export canned jobs to a usb or similar device? We have 4 stores that run SE, and I am constantly updating and adding new jobs to make things easier. I would like all of our canned jobs to b...

Thanks for the help. Figured a workaround by just adding cost from technician pay to my overall gross profit. Wanted to avoid this extra step, but it's not really a big deal.

No problem. I am talking about the Category Profit Summary. I pay my technicians a commission percentage of both parts and labor. The amount of that percentage is showing up in the cost of parts and labor on this report. This is affecting how we record gross profit incorrectly. The parts costs are n...

Is there any way to view profit by category without technician pay affecting the report? We monitor payroll separately and I really just want to see a daily separate report based on the cost of goods vs. sale without tech commison. For us the report "Category Profit Summary" is what we are using sin...