Live RO Name Switch Crashes Workstation

[Rich]

I have a live work order, name is spelled Vanriper, after running the license plate is shows it should be Vanriter.

To switch name I open Customer tab, click on name, find Vanriter, and I get...

Error: connection to the system database has failed. The server may be shutdown or your network connection may not be active.

This is happening on my work station. I have rebooted WS and the system.

Question is.....do i have to call TS?? please so no.

[ricmorin]

Why not just change the name on the live open order?

[Rich]

The correct name already has history for this vehicle

[ricmorin]

That's OK. It shouldn't have any ill-effect. The history will all be there.

[Rich]

I open a Ro in the correct name, copy and pasted, then deleted wrong info.

I knew a work around, just worried about the crash.