Start as RO When Converted From Scheduler?
-
- 25 Club: Starting Contributor
- Posts: 29
- Joined: Mon Sep 08, 2014 3:27 pm
- Location: Arizona
Start as RO When Converted From Scheduler?
Maybe I'm missing a setting somewhere but I can't find it. Here's the situation...I have a customer listed in the scheduler, they come in and I double click on their name in the scheduler to convert to a RO. When I do this, it converts to an Estimate first. Is it possible that when you double click on that customer in the scheduler, that is will start out as a RO instead?
Mark Spezia
Mastertech Auto Service
Mastertech Auto Service
- timbre4
- System Guru / Moderator
- Posts: 4532
- Joined: Tue May 25, 2004 5:47 pm
- Location: TN - Volunteer State
Re: Start as RO When Converted From Scheduler?
It's not a setting; the presumption is that a simple appointment (no details) becomes an estimate (with details) that must then be approved by the customer to become an active RO.
The F6 / New window can remember to start as EST or RO.
The F6 / New window can remember to start as EST or RO.
Tim McDonnell -
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
-
- 25 Club: Starting Contributor
- Posts: 29
- Joined: Mon Sep 08, 2014 3:27 pm
- Location: Arizona
Re: Start as RO When Converted From Scheduler?
Thank you for the information. Is it possible to make this a enhancement request as an option?
Mark Spezia
Mastertech Auto Service
Mastertech Auto Service
- Johnny5
- 500 Club: Champion Contributor
- Posts: 654
- Joined: Wed May 26, 2004 2:03 pm
- Location: John Dwulet
Re: Start as RO When Converted From Scheduler?
Future schedule will have the option to start an estimate or a repair order. The new scheduler is targeted to release late fall.
John Dwulet AKA: Johnny5
Retired - Mitchell1
Retired - Mitchell1
-
- 25 Club: Starting Contributor
- Posts: 29
- Joined: Mon Sep 08, 2014 3:27 pm
- Location: Arizona
Re: Start as RO When Converted From Scheduler?
That sounds great. I look forward to the new scheduler!
Mark Spezia
Mastertech Auto Service
Mastertech Auto Service