We have just moved over to SE earlier this week and I have found that when we put a package on a ticket and then add a discount the Invoice shows a strange number in the extended column.
Example: We have $79.95 Detail
If we put the $79.95 Package on a ticket and then add the 2 OFF discount the extended column shows 78.29
the math is correct on the total below but I have customers questioning the strange number.
The only thing I can find is our packages are out of order after the migration took place.
Has anyone had this happen?
Package and Discount
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JSnider2323
- Member
- Posts: 7
- Joined: Wed Jul 17, 2013 10:25 am
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timbre4
- System Guru / Moderator
- Posts: 4532
- Joined: Tue May 25, 2004 5:47 pm
- Location: TN - Volunteer State
Re: Package and Discount
Welcome to the forum and thanks for your question.
I cannot duplicate this with a package and discount created in SE, perhaps it is true that it ocurred during the 5.9-to-SE migration.
Haven't seen any other reports of this, you might want to send an email to tech support about this: http://www.buymitchell1.com/form/techsupport.htm
I cannot duplicate this with a package and discount created in SE, perhaps it is true that it ocurred during the 5.9-to-SE migration.
Haven't seen any other reports of this, you might want to send an email to tech support about this: http://www.buymitchell1.com/form/techsupport.htm
Tim McDonnell -
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer