Share Your Text Templates

[sbebenelli]

We just got our text activated today. I think it would be nice to share text templates and in what ways you will be using text.

What we will use it for is to let customers know their vehicle is ready and maybe text reminders the day before their appointment. I cannot tell you how many times we call and leave a voice mail telling the customer their vehicle is ready and 3 minutes later they call saying I see I missed a call. It seems no one listens to voice mail. This will save time not having to be on the phone twice to let the customer know its ready. I feel the customer will like it better too.

We will not text reminders of work needing done. I do not like it when companies send me reminders of services needing done. I tend to have them remove me from their texting service when they do that.