Just a thought, when a customer replies with "STOP" to a automated text, do any of you make it so they don't get anything from CRM?
I am wondering about some customers, they opt out of texting because they either don't want to be bothered by "spam" texting (which I don't think our texts are "spam") or they don't want to be bothered. Makes me think maybe a "Spam" phone call for an opinion of services provided may bother them also?
Does "STOP" change your CRM?
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Rich
- 4K Ultra Amazing Contributor
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Does "STOP" change your CRM?
Rich Hays
Work 9-11 or 616-696-0020
Being able to get CAPE off a Skew T chart is important in this hobby.
Work 9-11 or 616-696-0020
Being able to get CAPE off a Skew T chart is important in this hobby.
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ricmorin
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Re: Does "STOP" change your CRM?
I do not. They would need to ask for that directly.
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders