Ownerautosite.com - Change Of email/login

[JCADan]

I have a few customers who have called us asking how to change their login email address for OwnerAutoSite.com; I"ve also logged in and cannot find where to change the email address.

Where/How can this be done? thanks.

[brianp87]

Im curious as to the answer to this also.

[ricmorin]

I concur that there is no obvious place to change this on the site. Right now you need to contact your CRM rep who will send in a request. The new email will be inputed and your customer will get a new login code. Kinda like starting all over again. That's how it works right now. There are plans to make that easier in the future.

[To Infiniti and Beyond]

Unfortunately contacting the CRM Support Rep is the only way to make an email change for now. The email is used as the unique identifier for the customer.

Thanks,

[To Infiniti and Beyond]

You can also send an email to the following mailbox or directly to your CRM agent, CRMSUPPORT@MITCHELL1.COM


Marcus Mackell
marcus.mackell@mitchell1.com

Alex Susral
alex.susral@mitchell1.com

Angela Furseth
angela.furseth@mitchell1.com

Chris Bonneau
chris.bonneau@mitchell1.com

Couteia Murray
couteia.murray@mitchell1.com

Norman Willis
norman.willisiv@mitchell1.com

Michael Morris
michael.morris@mitchell1,com

Sara Salavea
sara.salavea@mitchell1.com

Stephanie Crump
stephanie.crump@mitchell1.com

Talbot Gandara
talbot.gandara@mitchell1.com

Tony Bachoua
tony.bachoua@mitchell1.com

[DCC]

In addition to that I would like to know about new customers accessablity to owner auto site, to my understanding at this point a new customer looking for a repair shop can not log into or make a appointment to the site in it's present form. I would like to know if this will change in the near future?

[To Infiniti and Beyond]

Hi Dennis,

We do have a plan to create shop landing pages sometime this year that will give key shop information. A consumer/non-customer could request an appointment from the shop from these pages. We're not certain how it will integrate with Ownerautosite.com yet.

Regards,
Brian

[DCC]

Thank you for a timely responce.