Deleting Phone Numbers Issue?

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rmekkes
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Deleting Phone Numbers Issue?

Post by rmekkes »

Anyone having an issue deleting phone numbers and a dialog box pops up with the message phone number must be displayed in this (xxx)xxx-xxxx format when no phone number is present. I now have to enter all zeros to successfully delete a phone number or it will not let me close the window.
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timbre4
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Re: Deleting Phone Numbers Issue?

Post by timbre4 »

I split this to its own topic under Technical Issues as that other thread was discussing enhancing the customer contact points. Unless a regular user can comment on your issue I suspect you may need to contact tech support.
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ricmorin
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Re: Deleting Phone Numbers Issue?

Post by ricmorin »

We were experiencing the same thing. Had to enter all zeroes to exit the dialog. I haven't seen that issue in a while. As a matter of fact, I just deleted 2 numbers without incident. It comes and goes.
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sbebenelli
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Re: Deleting Phone Numbers Issue?

Post by sbebenelli »

We have this same issue
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brianp87
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Re: Deleting Phone Numbers Issue?

Post by brianp87 »

It has not happened to me. I rarely delete 3's just replace.
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Re: Deleting Phone Numbers Issue?

Post by GUTHTIRE »

We've encountered the issue. If you enter a single number in the line that's highlighted with the xxx-xxx-xxxx then delete that number it seems to fix the problem.
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